Claims Centre Information
Our network and systems are ideally suited to meet the demands of the commercial, retail and Insurance claims handling environment.
Our success is built upon leading edge training and technology, A national call centre and a network of highly qualified, skilled and trained technicians throughout New Zealand. We aim to provide a fast, effective, customer-focused service.
Each claim that we receive, is validated in our national call centre before dispatching our nearest, most qualified operator from within our national network.
The call centre uses technology to capture customer information, track responsiveness and performance of all our service locations, and ensure quality performance. ENVIRO can receive phone or e-mail insurance claims 24/7. As a result, all jobs are managed more effectively which results in better service performance.